We understand that how we handle claims is very important to our clients. After all, it’s the ultimate benefit they get from choosing our products.
This section is designed to give you all the information you need about our claims processes.
Just choose the link you’re interested in from the left-hand menu.
Our philosophy is:
"In the event that an employee becomes ill or passes away, the employer is involved at what is potentially a very sensitive time. As the employer's insurer, we specialise in managing claims arising from such events. We want to be there to support our clients and ensure that the claims process is as smooth, supportive and effective as possible."