We’ve developed two guides to help you and your clients understand the claims and underwriting process and the potential issues around non-disclosure.
'Understanding claims' is a simple and easy-to-follow guide covering everything from completing an application form to checking a confirmation schedule.
View them here:
We’re also helping you to encourage full disclosure in other ways by:
- following the ABI Treating Customers Fairly Code of Conduct
- publishing our claims statistics
- introducing tele-underwriting
- using our pre-sale questionnaire