Supporting our policyholders
We’ve teamed up with Care First to offer round-the-clock advice and support to all our policyholders. Care First's confidential, professional telephone counselling service can help any of our policyholders going through a difficult time.
Their professional counsellors and information specialists are there to listen, answer any questions and give practical advice, support and reassurance – 24 hours a day, 365 days a year.
Care First counsellors are all clinically trained and highly qualified and they’ve been providing telephone counselling services for 14 years.
How can Care First help ?
You can count on Care First for:
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And their experienced counsellors are trained to deal with a wide range of issues, including:
- bereavement
- anxiety, depression and stress
- diagnosis of a critical illness, such as cancer
- family issues
The helpline number is 0800 197 4511
A policy number will be required to access the Care First service.
For more information on the service please read this leaflet.
